Refund Policy

All digital products (including music downloads and other digital content) are final sale.

Refunds, returns, or exchanges are not available for digital downloads once delivery has occurred.
If you experience a technical issue accessing your digital content, please contact us at info@infiniterecords.store, and we will assist you.

Exceptions may apply where required by law.

We accept returns or exchanges for physical merchandise under the conditions outlined below.

To be eligible for a return or exchange:

Items that show signs of wear, washing, or damage caused by the customer are not eligible for return.

The following items are non-returnable, unless they arrive damaged or defective:

If your item arrives damaged, defective, or incorrect:

Once approved, we will arrange a replacement or refund at no additional cost to you.

Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.
Original shipping fees are non-refundable.
We recommend using a trackable shipping service, as we are not responsible for lost return shipments.

Once we receive and inspect your returned item:

We will notify you of the approval or rejection of your refund
Approved refunds will be processed to your original payment method within 5 business days

Please note that your bank or payment provider may take additional time to post the refund.

If you need a different size or item: